Privacy Policy for Soy Yo Limited

Last Updated: 12 Nov 2024

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Soy Yo Limited ("we," "us," or "our") values the privacy of our users ("you" or "your") and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website located at www.alytradingco.com (the "Site"). By accessing or using the Site, you agree to the terms and practices described in this Privacy Policy.

We encourage you to read this Privacy Policy carefully before providing any personal information.

 

 

1. Information We Collect

We collect personal information in the following ways:

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1.1 Personal Information You Provide to Us

When you interact with us on the Site, such as when you create an account, subscribe to our newsletter, contact us, or make a purchase, we may collect the following personal information:

• Name

• Email address

• Phone number

• Postal address

• Payment information (for transactions)

• Any other information you provide directly through forms or correspondence.

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1.2 Information We Collect Automatically

When you visit the Site, we may automatically collect certain information about your device and your usage of the Site through cookies, web beacons, and other tracking technologies. This information includes:

• IP address

• Browser type and version

• Operating system

• Device type

• Referring URLs

• Pages viewed and actions taken on the Site

• Time and date of your visits to the Site

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This data helps us understand how users interact with the Site, improve functionality, and enhance your experience.

 

 

2. Use of Your Information

We may use the personal information we collect for the following purposes:

• To provide, operate, and maintain the Site

• To process transactions, including payment and order fulfillment

• To respond to inquiries or customer service requests

• To send you important notices, such as updates, marketing communications (if you have opted-in), and administrative messages

• To personalise your experience on the Site

• To improve, analyse, and optimise the functionality of the Site

• To comply with legal obligations and enforce our terms of service

• For other legitimate business purposes, such as internal reporting, research, and development

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We may combine data collected from different sources to enhance our services and improve user experience.

 

 

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following limited circumstances:

 

3.1 Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business, including payment processors, web hosting companies, email service providers, and marketing platforms. These service providers are obligated to protect your personal information and may only use it to perform services on our behalf.

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3.2 Legal Compliance

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests, or to enforce our legal rights, protect the safety of individuals, or prevent fraud.

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3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the Site of any such change in ownership or control of your personal information.

 

 

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device that help us remember your preferences, improve the functionality of the Site, and analyze usage patterns.

You may control cookies through your browser settings. However, if you choose to disable cookies, some features of the Site may not work properly.

 

 

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

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If you believe your personal information has been compromised, please contact us immediately using the contact details provided below.

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6. Your Rights and Choices

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6.1 Access and Correction

You have the right to request access to and correction of your personal information that we hold. You may also request that we delete or restrict the processing of your personal information, subject to applicable legal restrictions.

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6.2 Opt-Out of Marketing Communications

If you no longer wish to receive promotional or marketing communications from us, you can opt-out by following the unsubscribe instructions in the email or by contacting us directly.

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6.3 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

 

6.4 Do Not Track

Our Site does not currently respond to Do Not Track signals from your browser. However, you can manage your preferences regarding cookies and tracking technologies as described above.

 

7. Third-Party Links

The Site may contain links to third-party websites, products, or services. These third-party sites are not operated or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

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8. Children’s Privacy

The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

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9. International Data Transfers

As a Hong Kong-based company, your personal information may be transferred to and processed in countries outside of Hong Kong, including to our third-party service providers. By using the Site, you consent to the transfer and processing of your information in countries outside of your jurisdiction, including jurisdictions that may not offer the same level of protection for your personal information.

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10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Soy Yo Limited
Email: info@alytradingco.com
Address: Unit 2A 17/F Glenealy Tower No. 1 Glenealy Central Hong Kong

 

We will respond to your inquiries as quickly as possible.

 

 

By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

 

 

This privacy policy is a general template and may need to be customised further based on your company's specific practices, legal requirements, and business model. Additionally, consider consulting with a legal professional to ensure compliance with local data protection laws such as Hong Kong's Personal Data (Privacy) Ordinance.